For Real Estate Teams on Follow Up Boss

Follow Up Boss only sees the leads who finished. We get the 70% of property inquiries who didn't.

Baymard Institute's research shows 60-70% of website visitors abandon contact forms before submitting — and property inquiry forms run as high as 71%. Follow Up Boss sees only the ones who hit submit. ReCapture is the layer that captures the rest — and pushes them straight into Follow Up Boss in real-time.

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ReCapture Dashboard
Live
Abandoned
0
Revenue at Risk
$0
Recovered
0
Revenue Saved
$0
Recent Abandoned LeadsThis month
ContactServiceValueStatus
SK
Sarah K.
sarah.k@gmail.com
Property inquiry
$12,000
Recovered
MT
Mark T.
mark.t@outlook.com
Listing tour request
$18,500
Contacted
JR
Jessica R.
jess.r@gmail.com
Buyer consultation
$9,500
Open

01 — The problem

Follow Up Boss is the close. ReCapture is the catch.

Follow Up Boss is the operating system for high-performing real estate teams. It runs the CRM, the lead routing, the action plans, the agent assignments, the drip campaigns. It is genuinely excellent at converting leads who submitted a property inquiry.

The problem: Baymard Institute's 2024 research shows 60-70% of website visitors who start a form never submit it — and property inquiry forms run higher, up to 71%. Follow Up Boss never sees those people. They show up in your IDX analytics as bounce-rate or unattributed traffic. You paid for the click. The lead disappeared into a black hole.

ReCapture is the layer that captures them — before they leave the site. One script tag per client. The lead lands in their dashboard. Recovery via SMS or AI voice callback fires automatically.

02 — The math

71% of property inquiry starters never submit. Follow Up Boss only sees the rest.

60-70%
Of form starts never submit (Baymard, 2024)
1 line
Of JavaScript per site

For a real estate team with 3,000 monthly site visitors and 30 property inquiry starters per day, that's roughly 600-700 abandoned inquiries per month. Even at a conservative 10% recovery rate, you're capturing 60-70 additional qualified buyers/sellers monthly — at an average $12K commission, that's $720K+ in annual pipeline that would never have entered Follow Up Boss otherwise.

ReCapture pushes captured leads directly into Follow Up Boss via webhook. One install on your IDX/MLS site, real-time sync, and your existing Follow Up Boss action plans fire as if the lead submitted the form normally. No automation rebuild, no migration, no platform switch.

Source: Baymard Institute 2024 form abandonment research.

03 — The recovery layer

Capture every visitor who started typing. Recover them in under five minutes.

Drop the ReCapture tracker on your IDX/MLS site (works with Real Geeks, Sierra Interactive, BoomTown, kvCORE, custom builds, anything). The moment a visitor types into a property inquiry form, we capture the field. If they leave without submitting, the lead lands in your ReCapture dashboard, fires a webhook into Follow Up Boss as a new lead, an SMS fires to your assigned agent, and Marissa — our AI voice concierge — places a callback within five minutes.

Lead webhook-routes into your existing Follow Up Boss pipeline and triggers your existing action plans. No re-platforming. No Follow Up Boss replacement. Pure additive layer that captures the commissions you were already losing.

Recovery scene · 1 min 47 sec
Recovered
2:14 PM
A visitor on your client's site (Bella Med Spa) starts the Botox consultation form. Types name and email. Closes the tab.
2:14 PM
Lead is captured in ReCapture dashboard, webhook fires to Follow Up Boss creating a new lead with priority assigned. SMS to your agent fires.
2:18 PM
Marissa, AI voice concierge
“Hi there, this is Marissa, an AI concierge with Bella Med Spa. I saw you were just looking at our Botox consultation. Want me to find a time this week?”
2:21 PM
Lead books a showing. Recovered status syncs to Follow Up Boss lead record. Agent sees a new qualified prospect in their pipeline before the lead bounces to another agent's site.
2:21 PM
Lead status: Recovered. Synced to Follow Up Boss.

No form migration. No platform replacement. Drop the script tag, configure your services and call hours, and the recovery layer activates on top of every contact form on your site.

04 — Built for Follow Up Boss teams

Real-time, Follow Up Boss-native, no rebuild required.

White-label ready

Your brand. Our infrastructure.

Custom recovery email branding, custom SMS sender ID, your company name throughout. Prospects who get the recovery email see your brand, not ours.

Multi-client dashboard

All your clients, one screen.

Single dashboard for your entire team. Real-time recovery metrics, ROI tracking, and weekly performance reports delivered every Monday.

Follow Up Boss webhook integration

Real-time lead routing into your Follow Up Boss pipeline with priority assignment.

Captured leads webhook directly into Follow Up Boss as new leads via Zapier or Make. Your existing action plans, drip campaigns, and agent assignments fire as if the lead submitted the form. No automation rebuild required.

Compatible with any Follow Up Boss plan

Resell at your markup or pass through at cost.

Works with Follow Up Boss Grow, Pro, and Platform. No upgrade required to start capturing abandoned leads. ReCapture is plan-agnostic.

05 — Pricing

Plans start at $197/mo. 7-day free trial.

Per-client Pro at $397/mo per managed client site. Includes recovery dashboard, tracker, AI voice callback, SMS alerts.

Multi-site teams discounts available for 3+ properties. Contact us for custom pricing.

Enterprise for multi-location businesses, dedicated account manager, BAA included, white-glove onboarding. Custom pricing.

Add the recovery layer to your Follow Up Boss pipeline.

Drop the tracker. Watch your first abandoned consultation come through within an hour. 7-day free trial. Card required, not charged until day 8.

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Common questions

Frequently asked questions

How does the Follow Up Boss integration work?

Native integration. Abandoned property inquiry forms create a new Lead in Follow Up Boss with captured data (name, email, phone, property of interest, completed fields) and trigger your existing action plan. We also tag leads as ReCapture-Recovery so you can track channel performance separately.

Can I assign abandoned leads to specific agents?

Yes. ReCapture pushes leads via Follow Up Boss standard lead routing — your existing round-robin, geo, or floor rules apply. You can also set a specific agent for ReCapture-sourced leads if you want a designated specialist.

Will ReCapture trigger Follow Up Boss action plans automatically?

Yes — every abandoned lead pushed to Follow Up Boss triggers the action plan you configure. We recommend creating a dedicated Abandoned Lead Recovery action plan with aggressive follow-up cadence (call within 5 minutes, text within 15 minutes) to maximize conversion.

Industries using Follow Up Boss

Luxury Real Estate
Buyer inquiry form recovery
Property Management
Leasing inquiry form recovery

Other CRMs we integrate with

HubSpot
Enterprise CRM + workflow automation
AppFolio
Property management software