For Med Spas, Plastic Surgery & Dermatology on Boulevard

Boulevard books the consultations that submit. We capture the 67% of inquiry forms that don't.

Baymard Institute's research shows 60-70% of website visitors abandon contact forms before submitting — and med spa consultation forms run as high as 67%. Boulevard books the consultations that submit. ReCapture is the layer that captures the rest — and pushes them straight into Boulevard in real-time.

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ReCapture Dashboard
Live
Abandoned
0
Revenue at Risk
$0
Recovered
0
Revenue Saved
$0
Recent Abandoned LeadsThis month
ContactServiceValueStatus
SK
Sarah K.
sarah.k@gmail.com
Botox consultation
$850
Recovered
MT
Mark T.
mark.t@outlook.com
Filler treatment inquiry
$1,200
Contacted
JR
Jessica R.
jess.r@gmail.com
Laser package quote
$2,400
Open

01 — The problem

Boulevard is the booking. ReCapture is the catch.

Boulevard is the operating system for the best med spas, plastic surgery practices, and dermatology offices in North America. It runs the booking flow, the front desk, the POS, the client profiles, the memberships, the consultation scheduling. It is genuinely excellent at converting clients who submitted a consultation request.

The problem: Baymard Institute's 2024 research shows 60-70% of website visitors who start a form never submit it — and med spa consultation forms run as high as 67%. Boulevard never sees those people. They show up in your site analytics as bounce-rate or unattributed traffic. Your Meta or Google ad spend paid for the click. The client disappeared. Your treatment chair sits empty.

ReCapture is the layer that captures them — before they leave the site. One script tag per client. The lead lands in their dashboard. Recovery via SMS or AI voice callback fires automatically.

02 — The math

67% of consultation inquiries are abandoned. Boulevard only sees the rest.

60-70%
Of form starts never submit (Baymard, 2024)
1 line
Of JavaScript per site

For a med spa practice with 3,000 monthly site visitors and 40 consultation form starts per day, that's roughly 800-900 abandoned consultation inquiries per month. Even at a conservative 10% recovery rate, you're capturing 80-90 additional qualified leads monthly — at an average $2,800 first treatment, that's $200K+ in monthly revenue pipeline that would never have entered Boulevard otherwise.

ReCapture pushes captured leads directly into Boulevard via webhook. One install on your practice site, real-time sync, and your existing Boulevard automations fire as if the consultation form submitted normally. No automation rebuild, no migration, no platform switch.

Source: Baymard Institute 2024 form abandonment research.

03 — The recovery layer

Capture every visitor who started typing. Recover them in under five minutes.

Drop the ReCapture tracker on your practice site (works with WordPress, Webflow, Squarespace, Boulevard's hosted booking pages, custom builds, anything). The moment a visitor types into a consultation form, we capture the field. If they leave without submitting, the lead lands in your ReCapture dashboard, fires a webhook into Boulevard as a new client, an SMS fires to your front desk, and Marissa — our AI voice concierge — places a callback within five minutes.

Lead webhook-routes into your existing Boulevard client database and triggers your existing automations. No re-platforming. No Boulevard replacement. Pure additive layer that captures the treatments you were already losing to forgotten consultations.

Recovery scene · 1 min 47 sec
Recovered
2:14 PM
A visitor on your client's site (Bella Med Spa) starts the Botox consultation form. Types name and email. Closes the tab.
2:14 PM
Lead is captured in ReCapture dashboard, webhook fires to Boulevard creating a new client record with source attribution. SMS to your front desk fires.
2:18 PM
Marissa, AI voice concierge
“Hi there, this is Marissa, an AI concierge with Bella Med Spa. I saw you were just looking at our Botox consultation. Want me to find a time this week?”
2:21 PM
Client books a consultation. Recovered status syncs to Boulevard client record. Front desk sees a new qualified consultation in the schedule before the client books at the practice across town.
2:21 PM
Lead status: Recovered. Synced to Boulevard.

No form migration. No platform replacement. Drop the script tag, configure your services and call hours, and the recovery layer activates on top of every contact form on your site.

04 — Built for Boulevard practices

Real-time, Boulevard-native, no rebuild required.

White-label ready

Your brand. Our infrastructure.

Custom recovery email branding, custom SMS sender ID, your company name throughout. Prospects who get the recovery email see your brand, not ours.

Multi-client dashboard

All your clients, one screen.

Single dashboard for your entire team. Real-time recovery metrics, ROI tracking, and weekly performance reports delivered every Monday.

Boulevard webhook integration

Real-time lead routing into your Boulevard client database.

Captured leads webhook directly into Boulevard as new client records via Zapier or Make. Your existing automations, source attribution, and front desk routing fire as if the consultation form submitted normally. No automation rebuild required.

Compatible with any Boulevard plan

Resell at your markup or pass through at cost.

Works with Boulevard Essentials, Premier, and Enterprise — from single-location med spas up to multi-location practice groups. No upgrade required to start capturing abandoned inquiries. ReCapture is plan-agnostic.

05 — Pricing

Plans start at $197/mo. 7-day free trial.

Per-client Pro at $397/mo per managed client site. Includes recovery dashboard, tracker, AI voice callback, SMS alerts.

Multi-site teams discounts available for 3+ properties. Contact us for custom pricing.

Enterprise for multi-location businesses, dedicated account manager, BAA included, white-glove onboarding. Custom pricing.

Add the recovery layer to your Boulevard client database.

Drop the tracker. Watch your first abandoned consultation come through within an hour. 7-day free trial. Card required, not charged until day 8.

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Common questions

Frequently asked questions

How does the Boulevard integration work?

Native integration. When someone abandons a consultation form, ReCapture creates a new Lead in Boulevard with captured data (name, email, phone, services of interest, completed fields). The lead appears in your booking pipeline ready for your team to convert into a booked consultation.

Will recovery messages mention specific services from the form?

Yes — recovery emails and SMS pull from the services the visitor selected on the form. A lead who selected Botox sees consultation copy referencing the treatment specifically. This personalization typically increases reply rates by 30-50% over generic recovery copy.

Does ReCapture work for solo aesthetic providers, not just multi-location?

Yes — Essentials plan ($150/mo) is designed for solo and single-location aesthetic providers using Boulevard. You get full form abandonment tracking, recovery emails + SMS, and the Boulevard integration. AI voice callback is on the Pro plan ($200/mo).

Industries using Boulevard

Med Spas
Aesthetic consultation form recovery
Plastic Surgery
Surgical consultation recovery

Other CRMs we integrate with

HubSpot
Enterprise CRM + workflow automation
GoHighLevel
All-in-one CRM + marketing automation